Robe de mariée courte MICAH

CHEAP and NOT as advertised and NO exchanges!

This dress costs too much for how cheaply it was made. As an advertised bridal dress, it was a huge disappointment to discover how ill-fitting and unlike the advertisement it was. Bonus: it reeked of fish. I understand the return policy, but this company was unwilling to refund any money. I was uninterested in an exchange because I can only assume other products are as poorly made as this one. And beware: they have a STRICT 7 day exchange policy AND they charge you a restocking fee in addition to paying to return it.

We’re sorry to hear that you were unhappy with your order. However, for transparency, we’d like to clarify a few important points reading this review.

Although your return request was submitted after our return window had closed, we still approved it as a one-time exception. We do not charge a restocking fee for returning a single dress. We offered you the option to return after the return window expired and offered store credit, which could be used toward a new order — effectively allowing you to exchange the dress.

Regarding the odor, as explain in our email exchange- our dresses are securely and tightly packed to prevent damage during international shipping. Any scent from packaging should dissipate after airing the dress out for a short period.

After we approved the return, you chose not to proceed once you learned that return shipping would be at your own cost — which is also stated in our policy. All of this information is clearly outlined in our return policy, always available on our website all of which are clearly outlined in our return policy available on our website.

We always strive to be fair and accommodating. It’s disappointing to see a review like this, especially after we made every effort to help in your situation.

Loved this dress, did not expect it to fit as well as it did and the quality was amazing for the price. I received compliments all night

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