Dress Size Chart - 26W
Customer Reviews
Doesn’t look anything like the photo and is very cheaply made with cheap material. Very disappointing that dresses for $50 from amazon are better quality and material.
I am very happy to wear this dress for my ceremony. It came in time and did not delay. After I received it, it was perfect and I was very satisfied.
God where do I start? Let’s start with the fact I ordered custom and provided the measurements based off the chart attached to the dress pictures and received something that was not matched to the measurements I provided. When I reached out to customer service was told that was my fault as I did not provide all the types of measurements I could have. Not mentioned in the description or chart. To add insult to injury I was reached out to confirm my heels height and I said if any additional measurement were needed to let me know. No response from them before the dressed shipped. It arrived with a tear on the back and a sleeve that is not even fully sewn on. Per their policy they are allowed to be 1 INCH off from the measurements you provide. Wtf that’s not custom.
It’s cheaply made with all the detailed just glued on to the tule. There are unfinished edges all over the dress. Talk about the disappointment for hell especially for you wedding day…
I am so disappointed and disgusted by my experience. I wanted that beautiful reveal moment that every bride gets to experience but instead I was met with everyone’s puzzled look on their face and the straps were short and arm holes so small it dug halfway into my armpits. Despite a hallow to hem, leg length with shoes, height measurements and confirmation of my shoes height the dress is still 2 inches too long even with the heels on.
The tule of the dress just sticks to each other so there is no beautiful flow and cascade you’re just a scrunched mess that looks like static cling herself.
I am just destroyed by this experience. I am a bride on a budget and decided to splurge and step out of budget only for this to be my experience. There is just no amount of words to describe how defeated I am by this whole experience.
After going back and forth with them I had to settle on a partial refund as they had make it pretty clear they thought I was lying wanted me to send the dress back for inspection. Honestly after the way that I was spoken to for the week we have been communicating, I 100% believe there would have been no fair assessment or refund so why waste my breathe. They take no accountability and will place all blame on you but apologize for the inconvenience of you not giving them all the measurements. Despite responding within the first 3 days of ordering letting them know if any additional measurements were needed to let them know. They have not once acknowledged that fact but will throw the link to their custom dress page that does not match what is attached to the ad for the dress. Utterly ridiculous.
Listen save yourself the time, stress, and money and shop somewhere else. The quality is lacking and so if the service.
Thank you for taking the time to share your feedback. We usually don't reply to reviews, but we feel compelled to address your concerns.
Firstly, we would like to apologize again for the loose strap and small cut in the lace of the dress you ordered. The dress was checked before dispatch and we understand that these issues may have occurred during transportation.
Upon being informed of the problems, we promptly apologized and offered you a partial refund without requesting the return of the dress. We believed this was a fair resolution given the circumstances. However, we were surprised when you followed this up with a claim that the dress size was totally incorrect, with measurements varying by 45.5 cm smaller than what was ordered.
As a result, you requested a larger refund without any proof and expressed your intention to have the dress altered. We were perplexed by this request, as it is unclear how alterations could address a size discrepancy of 30-45 cm in the bust area. Consequently, we respectfully declined the request for a larger refund.
In an effort to investigate the matter further, we requested that you return the dress back to us for a full refund, and also reimbursement for the shipment cost. We believed this was necessary to understand the issue and only way to issue you a full refund.
We find it difficult to comprehend why the dress was not sent back if it was indeed the incorrect size and this whole situation raises a suspicions. Without the dress in our possession, or any other proof such as pictures (others then the two detailed one shared here) we are unable to check the size discrepancy.
You declined our request and ultimately accepted our original offer for a partial refund. We see this review as unfair, but as mentioned earlier, thank you for taking the time to share your feedback
Price, a huge queue, looks very good and that is not custom made
Dress went missing by local courier but was found! Amazing dress fab seller